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All of our software is guaranteed, and we make free demos available for you to try before you buy. However, if there is a problem it's easy to get a refund.
Consumer Software
30 day, no questions asked, money back guarantee. Your registration code will be disabled after the refund is processed.
Private Label Software
30 day, no questions asked, money back guarantee. If you have submitted your customization information there may be processing fees involved:
If you provided the graphics
- Not submitted for customization: no fee
- Submitted for customization but not delivered: $30.00
- Delivered: $60.00
If you requested custom graphics- Not submitted for customization: no fee
- Submitted for customization but not delivered: $50.00
- Delivered: $100.00
Software is considered "submitted for customization" when you enter all of your customization information and press the "Finalize" button to submit it to us. You must then confirm your submission. It is at that point which we begin work on your software.
Software is considered "delivered" when we upload it to your account. You receive an email notification at that point. This is usually 3 business days after you submit it for customization.
Our processing fees exist simply to cover the time that our staff has spent working on your software, which is why there is no fee for items which you have not submitted to us for customization yet.
We do our best to resolve any problems with your order so please feel free to contact us with questions, we will do whatever we can to make your transaction a happy one.
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